Contact Us
We answer during working hours, every working day.
Get in touch
The fastest way to reach us about an existing service is the helpdesk inside your account — tickets are routed straight to the team that runs your location and are answered during working hours.
Sales enquiries
For pricing, availability, site visits and custom requirements, request a callback from any page on this site or write to our sales mailbox. We will confirm availability at your preferred location before proposing a plan.
Billing and accounts
For invoice corrections, GST details, payment confirmations and ledger statements, raise a ticket under the Billing department so that the request is tracked against your account.
Escalation
If a ticket has not been resolved within the timelines set out in our service commitments, reply on the same ticket asking for escalation. It will be reassigned to a manager and you will be contacted directly.
Write to us
One form, and it reaches the whole team — sales, billing and the centre managers. Tell us what you need and we will put it in front of the right person.
Would you rather we rang you?
Pick the service you are interested in and ask for a callback — it reaches the sales team directly, with the detail already attached.